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  • Home-Old
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  • TRAINING-ENGLISH
    • BANKS and VITA
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  • Intake Form & Interview
  • Types of Income
    • __Retirement Income
      • __Social Security Income
        • __Missing SSA-1099
      • __CAPITAL GAINS
      • __Self Employment
    • __Entering Income
    • Adjustments to Income
  • HSA
  • Standard Deduction
  • Itemized Deductions
  • Taxes
  • Types of Credits
  • __Non-Refundable
  • __Refundable credits
  • __Education Credit
  • Marketplace
  • Quality Review & Print Sets
  • Explaining a Return
  • Refunds
  • Balance Due
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    • New York
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  • Amendment
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Resolving Issues

 A helpful document-- Did your client's return reject because their dependent was already claimed by someone else on a return, or is the IRS questioning their Head of Household filing status?  If the rejected dependent was used to qualify the client for Head of Household filing status, here is a list of supporting documents you may want to consider sending in when you paper-file the return. You can try to speed up the process as much as you can by being pro-active and sending in supporting documents (and keep a set of everything sent in in case they ask for it again). Click image to get PDF from IRS.gov (visit the dependents page to find a list of supporting documents to claim a dependent); there are also similar supporting document lists on the credit page for EITC and Child Tax Credits, and on the Education webpage there is a document for American Opportunity Credit.
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Helpful documents-- Did your client's return reject because their dependent was already claimed by someone else on a return? If your client has the right to claim the dependent, then you have to paper-file the return. I suggest including supporting documents to show they have a right to claim the dependent or else when the IRS gets the return, they key it, they see the dependent was already claimed, they will eventually send a letter and ask for the same information from both parties-- try to speed up the process as much as you can by being pro-active (and keep a set of everything sent in in case they ask for it again). Click images to get current PDF from IRS.gov (if this dependent is used for HOH filing status, visit that page to get supporting doc list for HOH filing status). There are similar supporting documents lists on the credit webpage-- for EITC and Child Tax Credits. There is also a document for American Opportunity Credit on the education credit page.
**Disregard the Year on the form--the IRS doesn't update them very often--just use the form as a guide--cross out the year.
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Sometimes you have to demonstrate to the IRS that you can claim someone as a dependent. See Form 86-H-DEP
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Contact Me
You can contact me at [email protected] 
Please note: I, Mary Meador, AM NOT a certified accountant or tax law expert. I volunteer with VITA providing free tax preparation for individuals and families whose income is less than $66,000 a year. We deal with simple returns at our sites.  I cannot guarantee the accuracy of all the information on this site as tax laws change and I may not have a clear understanding of complicated issues. I am trying to provide basic tax preparation information for our volunteers to get started--remember Publication 4012 is your go-to resource for questions, as well as irs.gov and Publication 17.  I hope you find this information useful and easy to understand. Thanks for being a VITA/TCE volunteer!
**I am human, so if you find a mistake, please let me know so I can fix it--we are all in this together**
​All images from our UWLHG Canva account unless promoting the resource linked to​
  • Home-Old
  • HOME
  • TRAINING-ENGLISH
    • BANKS and VITA
  • CAPACITACIÓN
  • FÒMASYON
  • Managers
  • Resolving Issues
  • For Taxpayers
    • ID.ME
  • Training Checklist
  • Train From Home-Getting Started
  • Scholar Training
  • New Volunteer Orientation
  • Practice Lab
  • Recordings of Trainings
  • Ethics & Intake Test
  • Intake Form & Interview
  • Types of Income
    • __Retirement Income
      • __Social Security Income
        • __Missing SSA-1099
      • __CAPITAL GAINS
      • __Self Employment
    • __Entering Income
    • Adjustments to Income
  • HSA
  • Standard Deduction
  • Itemized Deductions
  • Taxes
  • Types of Credits
  • __Non-Refundable
  • __Refundable credits
  • __Education Credit
  • Marketplace
  • Quality Review & Print Sets
  • Explaining a Return
  • Refunds
  • Balance Due
  • Study Guides and More
  • certification
  • Volunteer Agreement
  • Dear IRiS Letters
  • PRACTICE SCENARIOS
  • Practice Quizzes
  • Site Coord Resources
  • State Taxes
    • California
    • New York
    • Ohio
    • Maryland
    • Michigan
    • Virginia
    • Washington D.C.
  • Amendment
  • Spanish/Espanol Training
  • Foreign Student
  • W-7 ITIN APPLICATION
  • VALET & VIRTUAL
  • CERT ACCEPT AGENT
  • LITC
  • CE CREDITS
  • POA
  • Transcripts
    • MASKED TRANSCRIPTS
    • Pull Transcripts
  • Interpreters
  • Misc Info
    • Typed of Employees-Workers
  • Customer Portal
  • PRESEASON WORKSHOP
  • For Clients
  • New Host Site Info
  • Age Reference
  • Changes
  • Extensions
  • Financial Education
  • Casualty
  • SWFL Training
  • Recruitment
  • Marketing
  • Summer School
  • MARYS OOS STUFF/NOTES
  • Help with Tax Issues
  • Age
  • Uncollectible Status
  • Late Filers
  • New Stuff
  • Self Employment Resources
  • Volunteer Engagement & Managment
  • HOME PAGE NEW 6-29-25