How To's for Coordinators
Below is stuff I put together and information from Taxslayer. Hope it Helps!
How to turn volunteers active/inactive and how to find their username--remember to limit volunteer access to Taxslayer when they are not working at a tax site. 
How to Transmit a Return-- Check for Rejects and Validation Errors
Option 1-Transmit Using Transmission Menu (Great for Bulk Transmitting)
IRS Required Site Coordinator Training for all Site and Assistant/Co- Coordinators  For TY2023 in 2024 
The Basics:
 
The Site Coordinator Training based on Pub 5088 has been broken down into two parts, and SPEC has said that Site coordinators should plan to attend both sessions. As always, you must register through each link to attend its associated session. 

Part 1 - Click Link to register & view IRS recorded Webcast URL: https://www.webcaster4.com/Webcast/Page/1104/49231

Topics for this session:
  • partner and coordinator responsibilities
  • equipment
  • volunteer milestone recognition
  • certifications
  • quality site requirements and
  • volunteer standards of conduct

Part 2 - Click Link to register & view IRS recorded Webcast URL: https://www.webcaster4.com/Webcast/Page/1104/49232
Topics for this session:
  •  preparer fraud and misconduct
  • consents
  • TaxSlayer
  • security requirements
  • types of reviews and
  • resources for helping taxpayers
Option 2-- From Inside the Return (required for Amended Returns)
Quality and Tax Alerts
​ for IRS Volunteer Programs
irs.gov/individuals/quality-and-tax-alerts-for-irs-volunteer-programs The Alerts are intended for partners and volunteers who participate in the volunteer tax assistance programs sponsored by IRS. Each Alert highlights issues to watch for when preparing tax returns during the filing season at volunteer tax assistance sites. Alerts will be posted as they become available. **Make sure to share alerts with ALL your volunteers**
Better YET!!  Register for Taxslayer Blog to receive alerts when they come out ​vitablog.taxslayerpro.com/category/quality-alerts/

Intake forms in other languages

irs.gov/forms-pubs-search?search=13614
Form 3911-Report Missing Payments

Fax #s and mailing addresses for Form 3911 -To Trace Missing Refunds and Stimulus Payments 
For Stimulus payments write EIP#__ Stimulus on the top of the page ​Click Here For Fax#s and information
Reporting Data Breaches--read PDF 5455
4012 Library
​Old & New
Excel Spreadsheet Tax Returns-
For Returns from 1996-and on  **use at your own risk!
I find this resource very helpful as I have many clients who need older returns done. While Taxslayer now goes back quite a few years, I have had clients needing 2010-2016 done recently.  This site has spreadsheets that go all the way back to 1996!!!  Just read his disclaimer & double check everything!
THe maker of these sheets has then saved on this site: https://sites.google.com/view/incometaxspreadsheet/home/download​
Thanks Glenn Reeves
Please note: Form 8812 Additional Child Tax Credit is not part of the spreadsheet so you have to calculate it yourself and enter on the return. I just pulled the PDF from IRS.Gov and completed it myself.

It is your responsibility to make sure the returns are correct--all credits they qualify for are entered, etc
Excel Forms
Excel Spreadsheets that generate tax returns from 1996-present day.
Free Sign Language Interpreters (can be done over ZOOM)
I do not know anything about this service-check them out yourself
​
How is Video Relay Service (VRS) funded?
All VRS companies are compensated through the same Telecommunications Relay Services (TRS) Fund established by the Federal Communications Commission (FCC) under the Americans with Disabilities Act (ADA). Sorenson receives compensation from the TRS Fund for the number of minutes interpreted for VRS calls.
https://sorenson.com/solutions/video-relay-services/?gad=1&gclid=CjwKCAjwm4ukBhAuEiwA0zQxkwMuNQdMW1Ah76fQDbLomOmnV_uKVFTVhhNsqlfZ4Hlg1e0jaALV7xoC2eYQAvD_BwE#signup?utm_term=sorenson%20vrs%20zoom&utm_campaign=&utm_source=adwords&utm_medium=ppc&hsa_acc=9583364229&hsa_cam=19885784562&hsa_grp=146098304383&hsa_ad=652482746376&hsa_src=g&hsa_tgt=kwd-1423803503669&hsa_kw=sorenson%20vrs%20zoom&hsa_mt=b&hsa_net=adwords&hsa_ver=3
​
Required Publications for Coordinators and assistant coordinators to review: (Click image to open the PUB)
 Site Coordinator Test—Starting 2020 Site Coordinators & Assistant Coordinators have to pass a coordinator's. See the 2 Training sessions and PUB 5088 to guide you through the test.
PUB 5683 VITA/TCE Handbook for Partners and Site Coordinators --not available online as of 10-30-22. I will add below when it does come available (replaces the Publication 1084, Volunteer Site Coordinator Handbook and Publication 4396-A, Partner Resource Guide)

PUB4299 Privacy, Confidentiality, and Civil Rights
(also called Security Document)
A guide to ensure the quality and accuracy of tax return preparation and consistent site operation.  See below for samples of Site Review Forms
Be ready for Site Reviews-- Click the form's title to open a copy of the form so you can see what you are scored/reviewed on.

Form 6729-D ​Site Review Sheet This form is used to: 1) Measure site adherence to the Quality Site Requirements (QSR) and Volunteer Standards of Conduct (VSC), (2) monitor site operations, and (3) identify trends.  
Form 6729-C - Field Site Visit (FSV) -the form used when 3 returns are selected by SPEC rep for quality review
Amending a Return

You may want to sign up for: 

VITA Blog-- know when there are updates, system crashes, restarts, etc. Enter your email address on the right of the screen that opens: I Strongly suggest signing up for this one
 https://vitablog.taxslayerpro.com/2019/08/19/release-notes-tuesday-august-20th-at-500am-et/

 Jonlyn & Associates Inc, CPA's - monthly newsletter this always has something helpful--explains things in an easy to understand language https://www.jonlyn.com/ sign up on the left side of the screen--scroll down to find Newsletter sign up FANTABULOUS!!
From AARP-Gold Standards for Quality Review--Great Resource!
QSR Requirements 
For those of you who do state income tax returns, here are some tips for completing state returns with Taxslayer. This document was created by Prosperity Now's Taxpayer Opportunity Network (TON)
 Refund slips with appointment making and recruitment info on the back--always recruit!!! Made with Publisher, you can change the contact info on the back page to your program's.  Link to Publisher 
Home
About
Contact Me
You can contact me at [email protected] 
Please note: I, Mary Meador, AM NOT a certified accountant or tax law expert. I volunteer with VITA providing free tax preparation for individuals and families whose income is less than $66,000 a year. We deal with simple returns at our sites.  I cannot guarantee the accuracy of all the information on this site as tax laws change and I may not have a clear understanding of complicated issues. I am trying to provide basic tax preparation information for our volunteers to get started--remember Publication 4012 is your go-to resource for questions, as well as irs.gov and Publication 17.  I hope you find this information useful and easy to understand. Thanks for being a VITA/TCE volunteer!
**I am human, so if you find a mistake, please let me know so I can fix it--we are all in this together**
​All images from our UWLHG Canva account unless promoting the resource linked to​