Click Image to open article about ID.Me 
          -- Scroll down for how to change your email in your account and
​                                        How to access your account when you no longer have access to the email you used to create the account.

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What to do when you can no longer access your ID.Me account because you no longer have access to the email account or phone you used to set up the account.    
not sure why they make it so hard to find

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How to change the email address/cell number associated with your account

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What can you do in your irs.gov account? You can:
Access tax records

• View key data from your most recently filed tax return, including your adjusted gross income, and access transcripts or tax compliance report
• Check your refund
• View digital copies of certain notices from the IRS
• View your audit status (currently available for certain audits conducted by mail)

Make and view payments

• Make a payment from your bank account or by debit/credit card
  • You can also make a guest payment without logging in
• View 5 years of payment history, including your estimated tax payments
• Schedule and cancel future payments
• View pending and scheduled payments

View or create payment plans

• Learn about payment plan options and apply for a new payment plan
• View and revise details of your existing payment plan

View your balance

• View the amount you owe and a breakdown by tax year

The 4 types of IRS Transcripts